Last Updated: January 16, 2026
Charlie Hayz Music, LLC (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal data of the artists, producers, and partners who use our platform. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website, apply for membership, or purchase production assets.
1. Information We Collect
We collect different types of data to provide our services, generate legal contracts, and manage your artist portal.
A. Personal Identification Information
- Identity Data: First name, last name, artist/stage name, date of birth.
- Contact Data: Email address, billing address, and phone number.
- Professional Data: Performing Rights Organization (PRO) affiliation (e.g., BMI, ASCAP), IPI/CAE numbers, social media handles (Instagram, TikTok), and preferred Digital Audio Workstation (DAW).
B. Transaction & Financial Data
- Details about payments to and from you and other details of products (beats/instrumentals) you have purchased from us.
- Note: We do not store your full credit card information on our servers. All payments are processed securely through third-party payment processors (e.g., Stripe, PayPal).
C. Technical Data
- Internet Protocol (IP) address, browser type and version, time zone setting, and operating system used to access our portal.
2. How We Use Your Information
We use your data strictly to facilitate your project and business relationship with us. We do not sell your data.
- Contract Generation: Your Legal Name, Stage Name, Address, and PRO data are used to automatically generate binding legal documents (e.g., Exclusive Master Assignment Agreements and Split Sheets).
- Order Fulfillment: To process your payments and deliver digital audio files.
- Account Management: To manage your access to the “Native Boardroom” portal, maintain your “My Catalog” history, and secure your purchased assets.
- Communication: To send you transactional emails (receipts, password resets), project updates, and scheduling notifications for Vision Calls.
3. SMS & Communication Consent
By providing your phone number and checking the consent box on our forms, you agree to receive text messages and calls from Charlie Hayz Music, LLC regarding:
- Project updates and studio session scheduling.
- Account security and maintenance.
- Application status and membership onboarding.
No Marketing Spam: We respect your inbox. Your phone number will never be used for third-party marketing, sold to lead lists, or used for unrelated promotional spam. You may opt-out of SMS communications at any time by replying “STOP.”
4. Data Retention & File Storage
A. Legal Records: We retain data related to signed contracts (names, dates, signatures, IPI numbers) indefinitely as they are part of a binding legal agreement proving your ownership of the Master Recordings.
B. Digital Downloads:
- Purchased Files: Download links for purchased assets are active in your portal for 14 days from the date of acquisition. After this period, the files are removed from our active servers to ensure security and efficiency.
- Responsibility: You are responsible for downloading and backing up your files to your own local storage within this timeframe.
5. Disclosure of Your Data
We may share your data with trusted third parties solely for the purpose of operating our business:
- Service Providers: Companies that provide IT and system administration services (e.g., website hosting).
- Payment Processors: To facilitate secure transactions.
- Professional Advisers: Lawyers, bankers, auditors, and insurers who provide consultancy, banking, legal, insurance, and accounting services.
- Legal Compliance: If required by law or in response to valid requests by public authorities.
6. Data Security
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. Access to your personal data is limited to those employees, agents, and contractors who have a business need to know.
7. Your Legal Rights
Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to:
- Request access to your personal data.
- Request correction of the personal data that we hold about you.
- Request erasure of your personal data (excluding data we are required to keep for legal/contractual reasons).
If you wish to exercise any of the rights set out above, please contact us directly.
8. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
Charlie Hayz Music, LLC Email: collabs@charliehayz.music Jacksonville, FL USA